Who is the Group Customer Experience & Agentic AI Director at Tesco?
tesco.com ↗Lucy Cooper is the Group Customer Experience & Agentic AI Director at Tesco. Lucy Cooper joined from THG Ingenuity; the appointment was announced on 3 Sept 2026. SOURCE ↗
Last updated 2026-10-16
Current data & AI lead
Lucy Cooper
Group Customer Experience & Agentic AI Director
Announced
Previously
THG Ingenuity
Move
External hire
Stack signals
llmMistral AI"The partnership will give Tesco full access to the AI company's commercial models, including any future developments, as well as its AI"CASE STUDY ↗
biAdobe"Tesco partnered with Adobe to apply AI to Clubcard data, enabling targeted, automated, and real-time marketing across its digital channels"CASE STUDY ↗
Inferred from public sources; indicative, not a full inventory.
Leadership moves
Open data & AI roles
None tracked yet.
FAQ
Who is the Group Customer Experience & Agentic AI Director at Tesco?
Lucy Cooper is the Group Customer Experience & Agentic AI Director at Tesco. Lucy Cooper joined from THG Ingenuity; the appointment was announced on 3 Sept 2026.
Where did Lucy Cooper work before Tesco?
Before this appointment Lucy Cooper was at THG Ingenuity, according to the public announcement.
What data and AI tools does Tesco use?
Public evidence (job ads, engineering blogs and vendor case studies) links Tesco to Mistral AI, Adobe. This is indicative, not a full inventory.
Related
Record
- Sector
- Retail
- Category
- Food And Non-Food Retail
- Website
- tesco.com
- Status
- public
- Last updated
- 2026-10-16